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Microsoft Dynamics GP (Archived)

PO receiving/ released issue

Posted on by Microsoft Employee

You create the PO, add items or adjust items in the PO, receive partial PO, then completely receive the rest, but some show up as released instead of received and I am unable to attach it to the invoice through enter match in invoicing. I have paid for one item and it’s marked as closed, but the missing ones that are showing up as released, are not in the list to attach. I have received them as there are no items left to receive.

help please.

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  • Suggested answer
    RE: PO receiving/ released issue

    Sorry Michael I didnt see your reply before i answer.

    Hi Sandhawalia the reconcile will fix the issue and you will be able to invoice now.

  • Suggested answer
    RE: PO receiving/ released issue

    Hi,

    Have you tried to reconcile the purchase order and check whether the status changes.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO receiving/ released issue

    Thank you Michael.

    What can I do to correct it? See below please:

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO receiving/ released issue

    The items in the Released status from the last screenshot are not on RCT-00007518 from the first one, is there a Shipment/RCT for those items?

    If a receipt does exist and the items are still not showing as available to pay, I would try Tools > Utilities > Purchasing > Reconcile Purchasing Documents.

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