Hi,
I have two questions regarding discounts.
1. We’ve discovered something odd in BC. We had a quote where the customer received a 5% discount on certain items. When we later converted the quote into an order, the customer wanted to change the quantity of some items. When the quantity is changed, the discount rate disappears. Has it always been like this?
2. While we're on the topic of customer discounts, we tried using the “Invoice Discount” field in BC a long time ago. It seems very practical when you have an order with many lines, as it saves you from having to apply a discount on each individual line. Unfortunately, that line doesn’t appear on our invoices, so the customers aren’t very happy about it. What is required to make the invoice discount work?