web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

How to write off damaged or expired stock sold to the customer?

(0) ShareShare
ReportReport
Posted on by 90

Sometimes, if stock is damaged or short expired when it gets to a customer, we ask them to destroy it on our behalf. How to do this in Business Central?

I have the same question (0)
  • Vikas._646 Profile Picture
    90 on at
    RE: How to write off damaged or expired stock sold to the customer?

    Thanks for the reply.

    I was more concerned about the steps involved in writing off such damaged goods. eg do the sales return and then stock adjustment or any process to do stock adjustment without sales return.

  • Haig Liu Profile Picture
    Microsoft Employee on at
    RE: How to write off damaged or expired stock sold to the customer?

    Hi Vikas._646,

    Have you ever tried using Item Journals to adjust inventory? https://learn.microsoft.com/en-us/dynamics365/business-central/inventory-how-count-adjust-reclassify#to-adjust-the-inventory-of-one-item

    If you need more details: https://learn.microsoft.com/en-us/training/modules/adjust-inventory/

    You can also consider specific general business posting group, depending on your specific needs.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Sahan Hasitha Profile Picture

Sahan Hasitha 394

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 124 Super User 2025 Season 2

#3
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 123

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans