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Small and medium business | Business Central, N...
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Multi-factor authentication suddenly enabled - but disabled on the user?

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Posted on by 470

Has anyone been experiencing this, from late this afternoon I have been getting the multifactor popup when signing into Business Central - however this is disabled on the user in the 365 admin center?

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  • Suggested answer
    BCgs Profile Picture
    470 on at
    RE: Multi-factor authentication suddenly enabled - but disabled on the user?

    In answer to my question it seems that Azure requires both a recovery phone number and external email. I only had a phone number and this was forcing the behavior it seems?

    So adding both a recovery email and phone number to the user seems to have stopped this behavior.

    Either that or I tried enabling and then disabling the multifactor on the user, but either way seems back to normal now.

  • Andy Sather Profile Picture
    on at
    RE: Multi-factor authentication suddenly enabled - but disabled on the user?

    Thank you for posting the resolution to the community.

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at
    RE: Multi-factor authentication suddenly enabled - but disabled on the user?

    There is a free way for any tenant to enable MFA for their entire organization called Baseline Conditional Access Policy. To avoid that, check if someone on your organization has enabled it:

    docs.microsoft.com/.../concept-fundamentals-security-defaults

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