I am trying to update data in a phone call activity after the call is created. I plan to use a real time workflow to accomplish this. Unfortunately, although the workflow works on the update of a field, it gives an error on the phone call activity creation.
At first I thought perhaps updates were not allowed on create, but I tested this with a contact record and it works perfectly. I am at a loss as to why this will not work with a phone call activity. It does not appear to matter what field is updated or to what value, an error is generated.
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