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How to charge for Warranties in Business Central

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Posted on by JG-25091601-0

Hi, We are setting up Service management as we are now selling products with warranties. Anyone know how to charge for a warranty on an item, as well as an extended warranty? We do not have Dynamics 365 Commerce.

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Khushbu Rajvi. 21,048 Super User 2025 Season 2 on at

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Hope you will get some hint: https://www.youtube.com/watch?v=RaY-2fY8KIo
https://community.dynamics.com/forums/thread/details/?threadid=8e29cd71-9f5e-482e-970f-e16a83427b9b

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Jenn Claridge 36 on at

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Are you creating Service Items?

The Service Item should have a default warranty from Service Management Setup but you can change item by item.

It does not offer a way to setup an extended warranty thought that I know of in Business Central.

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JG-25091601-0 24 on at

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Thank you for the responses. I am looking for how to charge for a warranty separately from the warranty that comes with the product. ie. Extended warranties. As well, looking to set up a service item with a cost that I need to invoice for. Customers buy a "new equipment set up fee" which costs $100. This is not an inventoried item but a service we sell. How do I bill for that?

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Gerardo Rentería Ga... 25,396 Most Valuable Professional on at

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Hi

you may be able to rely on some third-party solutions.

Warranty Policy and RMA's in Dynamics 365 Business Central (youtube.com)

Asset Warranties - EAM for Microsoft Business Central (youtube.com)

Best

GR

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