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Outlook Integration

Posted on by 45

I have completed all steps regarding outlook integration but in outlook i am unable to sign-in message is showing .

"If the sign-in window did not open, you can try to turn off your pop-up blocker under browser options."

can any expert help me how i can solve my problem.

Thanks,

Abid

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  • MahGah Profile Picture
    MahGah 15,428 on at
    RE: Outlook Integration

    I had this issue before and I opened Internet Explorer (yes the old IE ) and then Internet Option and disabled pop out blocker.  Then all worked. For some unknown reason to me Outlook try to utilize IE instead of Chrome, Edge here.

  • RE: Outlook Integration

    Thanks for reply

    but error message is same

    "If the sign-in window did not open, you can try to turn off your pop-up blocker under browser options."

  • YUN ZHU Profile Picture
    YUN ZHU 73,296 Super User 2024 Season 2 on at
    RE: Outlook Integration

    Hi, from the error message, it might be OK to allow pop-ups.

    For example,

    Block or allow pop-ups in Chrome

    https://support.google.com/chrome/answer/95472?hl=en&co=GENIE.Platform%3DDesktop

    Hope this helps.

    Thanks.

    ZHU

  • Marco Mels Profile Picture
    Marco Mels on at
    RE: Outlook Integration

    Hello,

    Do you have a popup blocker running in Edge, Chrome or Firefox? What BC are you using, OnPrem or SaaS and did you run the Assisted Setup and choose for the centralized deployment?

    Thank you.

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