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Blurry activity window, (CRM 2011)

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Posted on by Community Member Microsoft Employee

Hi,

One of our customer use CRM 2011 (Outlook client) for their Office 365 2013 environment. The OS is Windows 10 Pro (64bit), where everything is with Swedish as the standard language. That runs without any issues, beside for one user (with the as noted environment), where the text and icons are blurry when the user open up an activity, but not anywhere elease. If you open it up in the Web interface, all seems fine.

What we have tried so far;
1. Change the resolution for the laptop
2. Change the text- and object size in Windows (125% is the standard for Windows)
3. Change the text and object size in Internet Explorer (125%, same standard)
4. Set Internet Explorer as standard web browser
5. Reinstall CRM client

Seems to be some resolution issue, but why wont the activity field follow up with the same IE and Windows-standard?

Let me know if you need more information. Thanks in advance!

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