Be sure to have the following information available before you call contact HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Product identification number
Applicable error message
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
See the Contact HP worldwide (in English) website at http://welcome.hp.com/country/us/ en/wwcontact.html.
For HP technical support:
In the United States, for contact options see the Contact HP United States website at http://www8.hp.com/us/en/home.html.
To contact HP by phone:
Call 1-800-HP-INVENT (𝟏-𝟖𝟒𝟕-𝟑𝟎𝟔-𝟗𝟗𝟖𝟗) This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website at http://www.hp.com/hps.
In other locations, see the Contact HP worldwide (in English) website at http://www8.hp.com/us/en/contact-hp/contact.html.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website at http://www.hp.com/country/us/en/contact_us.html. After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.