what we are trying to do is when using a general product posting group to do an entry, we want the expense to go to the account listing, but always to a certain department that is listed on the account, while the opposite side of the entry would not have the same department.
for example: when posting bank fees through AR, we want the expense to go to expense account - department 800 while the credit would go to the cash account, which does not have a department.
Dynamics wants to put both the debit and credit to department 800, but we do not want the cash account to have multiple departments.
how do we get dynamics to not balance the departments out? We just use departments on the P&L and not on the balance sheet, so they really shouldn't be balanced.
i believe our department dimension is set up as a global dimension.