Hi Experts,
I have to plan the upgrade of dynamics crm 2016 onpremise v8.1 to dynamics crm online 365 v9.0. I don't have much experience with upgradation of dynamics crm hence I would like your help in identifying if my approach is correct.
here is a vague idea I have.
1. Identify and purchase dynamics 365 subscription based on the functionality needed
2. Run JavaScript validation and find what all methods needs changing , same goes for plugins in source.
3. Take backup of existing dynamics crm organization
4. Export all the customization and import to Dynamics 365 online (hoping there wont be any issues from 8.1 to 9.0)
5. Migrate date using third party tool such as Kingsway Scribe ( was thinking of data loader but it has been retired)
6. Fix all javascript and plugins
7. Change SSRS reports to use fetch xml instead of SQL
8. Setup Exchange/Mailbox
9. Sitemap Validation
10. Thorough Testing
11. Create copy of the environment such as create dev , uat .
Thanks for your help in advanced!
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