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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP2010 Client Install ...
Microsoft Dynamics GP (Archived)

GP2010 Client Install on 64 bit Laptop

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Posted on by strick 65

I have recently installed GP2010 on a 64 bit laptop running Windows 7 SP1. I updated the DYNAMICS.SET file to point to Program Files (x86) to find the dictionaries. All functions in GP2010 work except for the Help menu. When I click on Help, I get a drop down menu, when I try to select from the drop down menu I just receive a blank Window. Is there another configuration file I need to update to find the Help files?

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  • Ian Grieve Profile Picture
    Ian Grieve 22,784 on at

    GP should have installed to Program Files (x86) by default; did you force it to the x64 folder?

  • strick Profile Picture
    strick 65 on at

    No, I installed it in the Program Files (x86) folder

  • Suggested answer
    strick Profile Picture
    strick 65 on at

    I had to create a Program Files/Microsoft Dynamics/GP2010 folder and copy all of the Help files into this 64 bit directory and Help worked. I'm sure this is not the preferred method but it works.

  • Community Member Profile Picture
    Community Member on at

    Hi Strick,

    It is possible that the CHM file is blocked if you are running it on Windows 7 SP1.

    Can you verify if the CHM file Properties are not blocked by going to the file location of the CHM file C:\Program Files (x86)\Microsoft Dynamics\GP2010\Documentation and right click on the TOC.CHM file.

    If in the Properties >> General TAB the file doesn't show blocked then you might have to tweak the registry but I don't have the configuration with me right now but can provide it later.

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