web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP2010 Client Install ...
Microsoft Dynamics GP (Archived)

GP2010 Client Install on 64 bit Laptop

(0) ShareShare
ReportReport
Posted on by strick 65

I have recently installed GP2010 on a 64 bit laptop running Windows 7 SP1. I updated the DYNAMICS.SET file to point to Program Files (x86) to find the dictionaries. All functions in GP2010 work except for the Help menu. When I click on Help, I get a drop down menu, when I try to select from the drop down menu I just receive a blank Window. Is there another configuration file I need to update to find the Help files?

*This post is locked for comments

I have the same question (0)
  • Ian Grieve Profile Picture
    Ian Grieve 22,784 on at

    GP should have installed to Program Files (x86) by default; did you force it to the x64 folder?

  • strick Profile Picture
    strick 65 on at

    No, I installed it in the Program Files (x86) folder

  • Suggested answer
    strick Profile Picture
    strick 65 on at

    I had to create a Program Files/Microsoft Dynamics/GP2010 folder and copy all of the Help files into this 64 bit directory and Help worked. I'm sure this is not the preferred method but it works.

  • Community Member Profile Picture
    Community Member on at

    Hi Strick,

    It is possible that the CHM file is blocked if you are running it on Windows 7 SP1.

    Can you verify if the CHM file Properties are not blocked by going to the file location of the CHM file C:\Program Files (x86)\Microsoft Dynamics\GP2010\Documentation and right click on the TOC.CHM file.

    If in the Properties >> General TAB the file doesn't show blocked then you might have to tweak the registry but I don't have the configuration with me right now but can provide it later.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Shravan Attelli Profile Picture

Shravan Attelli 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans