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Not able to unable access universal printer

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Posted on by Dynamics Singhh

Inspite of having Microsoft 365 Business Premium license & Roles like Printer Administration im still getting license issue for on Prem I'm trying

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Khushbu Rajvi. 19,137 Super User 2025 Season 2 on at

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Not able to unable access universal printer

Hope this helps as well: https://learn.microsoft.com/en-us/dynamics365/business-central/admin-printer-setup-universal-print?wt.mc_id=DX-MVP-5004336

https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-troubleshooting-support-howto

https://experience.dynamics.com/ideas/idea/?ideaid=f7457091-3d93-ed11-a76e-0003ff45b711

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Gerardo Rentería Ga... 23,572 Most Valuable Professional on at

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Not able to unable access universal printer

Hi, good day
I hope this can help you, and give you some hints.

https://learn.microsoft.com/en-us/universal-print/get-access-to-universal-print?pivots=segment-commercial

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-printer-setup-universal-print?wt.mc_id=MVP_354389

https://www.techtarget.com/searchwindowsserver/tip/What-are-the-pros-and-cons-of-Microsoft-Universal-Print

Best Regards
Gerardo

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Raj Borad 1,335 on at

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Not able to unable access universal printer

Hi @Dynamics Singhh,

The issue seems related to Universal Print license assignment, not the subscription itself. While you have a Microsoft 365 Business Premium license—which does include Universal Print—you still need to ensure that the **Universal Print license is actually assigned** to your user in the Microsoft 365 admin center.

Also check the below things:
Is your Business Central environment cloud-based or hybrid? Universal Print does not support on-prem-only scenarios.
Have you enabled and configured Universal Print in Business Central?

If everything is OK, then try to reassigning the license or refreshing your role permissions in BC.

Thanks,

Raj D Borad

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YUN ZHU 92,382 Super User 2025 Season 2 on at

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Not able to unable access universal printer

Hi, For using Universal Print in Business Central On-Pre, it requires quite complex setup.
Hopefully the information below can give you some hints.

Set Up Universal Print Printers

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-printer-setup-universal-print?wt.mc_id=DX-MVP-5004336

Thanks

ZHU

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