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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Not able to unable acc...
Small and medium business | Business Central, N...
Suggested Answer

Not able to unable access universal printer

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Posted on by Dynamics Singhh 72
Inspite of having Microsoft 365 Business Premium license & Roles like Printer Administration im still getting license issue for on Prem I'm trying 

 
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Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,329 Super User 2025 Season 2 on at
    Hi, For using Universal Print in Business Central On-Pre, it requires quite complex setup.
    Hopefully the information below can give you some hints.
    Set Up Universal Print Printers
     
     
    Thanks
    ZHU
  • Raj Borad Profile Picture
    Raj Borad 1,424 on at
     
    The issue seems related to Universal Print license assignment, not the subscription itself. While you have a Microsoft 365 Business Premium license—which does include Universal Print—you still need to ensure that the **Universal Print license is actually assigned** to your user in the Microsoft 365 admin center.
     
    Also check the below things:
    Is your Business Central environment cloud-based or hybrid? Universal Print does not support on-prem-only scenarios.
    Have you enabled and configured Universal Print in Business Central?
     
    If everything is OK, then try to reassigning the license or refreshing your role permissions in BC.
     
    Thanks,
    Raj D Borad
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,157 Most Valuable Professional on at
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,275 Super User 2025 Season 2 on at

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