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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Field Service
Microsoft Dynamics CRM (Archived)

Field Service

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Posted on by Community Member

hi all ,

do anybody have any idea about this issue please :

i have an issue with field service where i have installed the woodford project , customized and published successfully

where i still can't login from Resco MobileCRM it kept saying failed to login to crm

tutorial said after published is true synch and u can find the project on ur mobile app

and also on mobile application when i access booking it says can't access booking because the default project woodford project is not installed . To install navigate to fieldservice solution and download the template and i have downloaded totally and published but still no sense anyhelp regarding that much much appreciate

thanks all

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    You can follow the link :www.microsoft.com/.../install-the-field-service-mobile-app.aspx

    You have only to follow intructions.

    Bye,

  • Community Member Profile Picture
    Community Member on at

    i followed that instructions from the very beginning to the end but it is not synchronized on my mobile app the project and still saying u need to install woodford project when i access booking ?! any idea about

  • Community Member Profile Picture
    Community Member on at

    Solved thanks everybody .

  • Michel Lecluse Profile Picture
    Michel Lecluse 15 on at

    Hi Hasoon, can you please post your solution? Many thanks!

  • Simon Niederkircher Profile Picture
    Simon Niederkircher 217 on at

    Hasooon, would be very nice, if you share how you solved it, since I am running into the same problem.

  • Suggested answer
    Simon Niederkircher Profile Picture
    Simon Niederkircher 217 on at

    After some search I came across the following site:

    http://www.xrmcoaches.com/2017/09/lessons-learned-installing-dynamics-365-field-service-mobile-app/

    Make sure to also check Systemadministrator Role and Publish as Version 9.10

    4278.Screenshot.JPG

  • Wael ElZahr Profile Picture
    Wael ElZahr 10 on at

    I had the same problem.

    1. I published the Woodford project with 9.10 version

    2. I  set the security roles to all Field Services roles + System Administrator.

    On my phone (Android)

    Went to settings --> Apps --> Field Service - Dynamics 365 --> Storage --> Clear Data + Clear Cache

    Re-opened App

    Put my Organization URL and Credentials --> Sync

    Works now.

  • Michel Lecluse Profile Picture
    Michel Lecluse 15 on at

    Thank you!

  • carmendangelo Profile Picture
    carmendangelo 76 on at

    Hi Hasooon i have this problem, but i couldn't solve it. You could post your solution? Thank you

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