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Microsoft Dynamics RMS (Archived)

Pulling up a receipt/purchase from the transaction number?

Posted on by Microsoft Employee

If a customer comes in knowing the transaction number of her purchase but not the date or POS station, how would a cashier pull up and view what was purchased?

No customer was assigned to the purchase at the time, so we couldn't pull it up by her name.

Thanks.

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  • mhignight Profile Picture
    mhignight 5 on at
    RE: Pulling up a receipt/purchase from the transaction number?

    You could generate a detailed sales summary and search for that specific transaction number in your filters on the left side of the report's options.  Once the report is generated, you should be able to double click on the transaction number and see the receipt in question.

  • archelle16 Profile Picture
    archelle16 1,735 on at
    RE: Pulling up a receipt/purchase from the transaction number?

    Hmm... that was a good one.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Pulling up a receipt/purchase from the transaction number?

    Hi,

    There are two ways cashier can achieved this

    - From Journal view  cashier can check the transaction number by giving the period. (If its like 2 years old then use below option)

    - From daily sales report in Store operation manager, Remove the date filter and add only the transaction   number filter.

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