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Small and medium business | Business Central, N...
Suggested Answer

Downloading Symbols from BC V16

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Posted on by 3,967

Hi All,

I was trying to setup Development for BC Wave 1 2020 - Version 16  Release.

I couldn't download the symbols, irrespective of multiple tenants and multiple sandboxes.

Although I was able to setup Business Central tenant https://www.olisterr.tech/2020/04/business-central-wave-1-2020-version-16.html

I keep on getting the following error

V16-Symbol-download-error.png

Kindly let me know if there are config changes.

I have the same question (0)
  • Suggested answer
    THE Italian Profile Picture
    on at

    I would open a request to support if this is a SaaS sandbox tenant.

    Just today, Microsoft open to official support for version 16.0, FYI.

  • Suggested answer
    Olister Rumao Profile Picture
    3,967 on at

    Hi Duilio,

    Yes, it is SaaS Sandbox.

    Although, I can no longer raise a support ticket through phone. Is there an alternative?

    I have tried Power Admin Portal but it is premium paid ticket.

  • Suggested answer
    THE Italian Profile Picture
    on at

    Microsoft sell Dynamics 365 Business Central SaaS through CSP partner.

    You must refer to a CSP partner to open an eligible support request.

  • IRahul Profile Picture
    on at

    Hello, I'm encountering a similar issue downloading symbols (Business Central V16). for On Premise setup. I installed it locally on my machine. It's related to "Culture". 

    I tried few online tricks to resolve this issue but it didn't work. Any suggestion....Thank you for your help! 

    Output Says: 

    [2020-04-08 22:27:07.20] Error: a server-side error occured while processing the request.

    If you are targeting a cloud instance, supply these IDs if contacting Microsoft support.
    [2020-04-08 22:27:07.20] The request for path /BC160/dev/packages?publisher=Microsoft&appName=Base%20Application&versionText=16.0.0.0 failed with code InternalServerError. Reason: Culture is not supported.
    Parameter name: culture
    3072 (0x0c00) is an invalid culture identifier.
    [2020-04-08 22:27:07.20] The request for path /BC160/dev/packages?publisher=Microsoft&appName=System%20Application&versionText=16.0.0.0 failed with code InternalServerError. Reason: Culture is not supported.
    Parameter name: culture
    3072 (0x0c00) is an invalid culture identifier.
    [2020-04-08 22:27:07.20] Error: a server-side error occured while processing the request.
    Request ID: 626dff38-58e5-4508-937b-a3f9177aae38
    Session ID: f9a8ae8f-1972-4444-834a-6fae7e6234f0

    If you are targeting a cloud instance, supply these IDs if contacting Microsoft support.
    [2020-04-08 22:27:07.20] The request for path /BC160/dev/packages?publisher=Microsoft&appName=System&versionText=16.0.0.0 failed with code InternalServerError. Reason: Culture is not supported.
    Parameter name: culture
    3072 (0x0c00) is an invalid culture identifier.
    [2020-04-08 22:27:07.21] Could not download reference symbols. Please ensure that:
    1. The correct server name and instance are specified in the launch.json file.
    2. The correct application version is specified in the app.json file.
    3. The dependencies are correctly specified in the app.json file.

    I also checked event log: 

    Event Log : Message (CultureNotFoundException): GetPackage threw an exception for Name:System; Publisher:Microsoft; Version:16.0.0.0.

    The Full Event Log looks like: 

    The description for Event ID 708 from source MicrosoftDynamicsNavServer$BC160 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Server instance: BC160
    Category: Development
    ClientSessionId: f9a8ae8f-1972-4444-834a-6fae7e6234f0
    ClientActivityId: aa2e24b2-6ee1-4b4b-90bb-a917c4c0d95a
    ServerSessionUniqueId: b2c3a2a1-d455-4854-892a-2268f4f48cdd
    ServerActivityId: 04879560-7599-4f80-aaa2-67b1acebe277
    EventTime: 04/08/2020 20:18:45
    Message (CultureNotFoundException): GetPackage threw an exception for Name:System; Publisher:Microsoft; Version:16.0.0.0.
    RootException: CultureNotFoundException
    Culture is not supported.
    Parameter name: culture
    3072 (0x0c00) is an invalid culture identifier.
    ExceptionStackTrace:
    at System.Globalization.CultureInfo.InitializeFromCultureId(Int32 culture, Boolean useUserOverride)
    at Microsoft.Dynamics.Nav.Runtime.NavEnvironment.FindSupportedLanguage(Int32 languageId, Int32 defaultLanguageId)
    at Microsoft.Dynamics.Nav.Runtime.NavSession.Open(Boolean useUserPersonalization, Byte[] licenseToUse, Boolean allowAppsDisabledMode)
    at Microsoft.Dynamics.Nav.Service.Dev.DevServiceOperation.EnsureSessionOpened(NavSession session, PermissionMask permissionMask, Action`2 permissionVerifier)
    at Microsoft.Dynamics.Nav.Service.Dev.PackageDownloader.GetPackage(NavSession session, String publisher, String appName, Version requestedVersion)
    CallerStackTrace:
    at Microsoft.Dynamics.Nav.Service.Dev.PackageDownloader.GetPackage(NavSession session, String publisher, String appName, Version requestedVersion)
    at Microsoft.Dynamics.Nav.Service.Dev.Web.Controllers.PackagesController.Get(String publisher, String appName, String versionText)
    at lambda_method(Closure , Object , Object[] )
    at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_2.<GetExecutor>b__2(Object instance, Object[] methodParameters)
    at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
    at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Controllers.ApiControllerActionInvoker.InvokeActionAsyncCore(HttpActionContext actionContext, CancellationToken cancellationToken)
    at System.Web.Http.Controllers.ApiControllerActionInvoker.InvokeActionAsync(HttpActionContext actionContext, CancellationToken cancellationToken)
    at System.Web.Http.Controllers.ActionFilterResult.<>c.<ExecuteAsync>b__5_0(ActionInvoker innerInvoker)
    at System.Web.Http.Controllers.ActionFilterResult.<>c__DisplayClass7_0`1.<InvokeActionWithActionFilters>b__0()
    at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Filters.ActionFilterAttribute.CallOnActionExecutedAsync(HttpActionContext actionContext, CancellationToken cancellationToken, Func`1 continuation)
    at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Filters.ActionFilterAttribute.ExecuteActionFilterAsyncCore(HttpActionContext actionContext, CancellationToken cancellationToken, Func`1 continuation)
    at System.Web.Http.Filters.ActionFilterAttribute.System.Web.Http.Filters.IActionFilter.ExecuteActionFilterAsync(HttpActionContext actionContext, CancellationToken cancellationToken, Func`1 continuation)
    at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Controllers.ActionFilterResult.ExecuteAsync(CancellationToken cancellationToken)
    at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__3.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Filters.AuthorizationFilterAttribute.ExecuteAuthorizationFilterAsyncCore(HttpActionContext actionContext, CancellationToken cancellationToken, Func`1 continuation)
    at System.Web.Http.Filters.AuthorizationFilterAttribute.System.Web.Http.Filters.IAuthorizationFilter.ExecuteAuthorizationFilterAsync(HttpActionContext actionContext, CancellationToken cancellationToken, Func`1 continuation)
    at System.Web.Http.Controllers.AuthorizationFilterResult.ExecuteAsync(CancellationToken cancellationToken)
    at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__6.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Controllers.ExceptionFilterResult.ExecuteAsync(CancellationToken cancellationToken)
    at System.Web.Http.ApiController.ExecuteAsync(HttpControllerContext controllerContext, CancellationToken cancellationToken)
    at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__15.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Dispatcher.HttpControllerDispatcher.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Net.Http.HttpMessageInvoker.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Web.Http.Dispatcher.HttpRoutingDispatcher.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Net.Http.DelegatingHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at Microsoft.Dynamics.Nav.Service.WebApi.RequestPerformanceTracingHandler.<SendAsync>d__3.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Dynamics.Nav.Service.WebApi.RequestPerformanceTracingHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Net.Http.DelegatingHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at Microsoft.Dynamics.Nav.Service.WebApi.FailedRequestTracingHandler.<SendAsync>d__3.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Dynamics.Nav.Service.WebApi.FailedRequestTracingHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Net.Http.DelegatingHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Web.Http.HttpServer.<SendAsync>d__24.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.HttpServer.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Net.Http.HttpMessageInvoker.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
    at System.Web.Http.Owin.HttpMessageHandlerAdapter.<InvokeCore>d__20.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
    at System.Web.Http.Owin.HttpMessageHandlerAdapter.InvokeCore(IOwinContext context, IOwinRequest owinRequest, IOwinResponse owinResponse)
    at Microsoft.Dynamics.Nav.Service.Dev.Web.DevTenantAuthorizationMiddleware.InvokeOnNavThread(IOwinContext context)
    at Microsoft.Dynamics.Nav.Service.Owin.NavThreadMiddleware.Invoke(IOwinContext context)
    at Microsoft.Dynamics.Nav.Service.Owin.NavAuthenticationMiddleware.<InvokeOnNavThread>d__1.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Dynamics.Nav.Service.Owin.NavAuthenticationMiddleware.InvokeOnNavThread(IOwinContext context)
    at Microsoft.Dynamics.Nav.Service.Owin.NavThreadMiddleware.Invoke(IOwinContext context)
    at Microsoft.Dynamics.Nav.Service.Owin.FailedRequestTracingMiddleware.<Invoke>d__4.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Dynamics.Nav.Service.Owin.FailedRequestTracingMiddleware.Invoke(IOwinContext context)
    at Microsoft.Owin.Hosting.Utilities.Encapsulate.Invoke(IDictionary`2 environment)
    at Microsoft.Owin.Host.HttpListener.OwinHttpListener.<ProcessRequestAsync>d__5.MoveNext()
    at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Owin.Host.HttpListener.OwinHttpListener.ProcessRequestAsync(HttpListenerContext context)
    at Microsoft.Owin.Host.HttpListener.OwinHttpListener.<ProcessRequestsAsync>d__0.MoveNext()
    at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
    at Microsoft.Owin.Host.HttpListener.OwinHttpListener.ProcessRequestsAsync()
    at System.Threading.Tasks.Task.Execute()
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot)
    at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
    at System.Threading.ThreadPoolWorkQueue.Dispatch()


    ProcessId: 12572
    Tag: 00008IU
    ThreadId: 11
    CounterInformation:
    CustomParameters: {
    }
    GatewayCorrelationId:

    The message resource is present but the message was not found in the message table

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