web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Invalid Token When Set...
Microsoft Dynamics CRM (Archived)

Invalid Token When Setting Password

(0) ShareShare
ReportReport
Posted on by Community Member

When I am trying to reset my password (or any other user), I get the reset password email. However, when I type in my new password and click confirm, I get an invalid token error. Am I missing a setting somewhere?

*This post is locked for comments

I have the same question (0)
  • Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at

    Hi Brandon,

    Did you change your password immediately as soon as you got the password reset email or took some time, As per portal source code, token gets expired in 3 hrs?

    Pls check below article. Hope it helps:

    community.dynamics.com/.../222475

    If my answer helped to resolve your issue, kindly verify it by clicking 'Yes'. It would be helpful to the other community members seeking to resolve a similar issue.

    Cheers

    Arpit

    arpitmscrmhunt.blogspot.in

  • Community Member Profile Picture
    Community Member on at

    Yes, I tried changing my password as soon as I got the email. I made sure that Authentication/Registration/ResetPasswordEnabled is set to true and that Authentication/Registration/ResetPasswordRequiresConfirmedEmail is false. There is only one contact on file for me. I was eventually able to get in by sending myself an invitation and redeeming that, but there was no email sent out with the invite code so I had to do it manually. Even when redeeming the invite and choosing "I already have an account", the process was not seamless and seemed like you accidently got into your profile after a couple of clicks.

    I would expect the workflows and token generators to be in place when I installed the portal. Is this something I have to create separately?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans