Outlook plugin CRM 2013

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Posted on by Rafael Martins

Hi,

Since 5th of September my co-workers are facing issues with CRM 2013 plugin. For example, after they track an email and set regarding, the links do not appear anymore at the bottom of the message.

Thanks in advance.

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Radu Chiribelea 6,667 on at

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RE: Outlook plugin CRM 2013

Hi Rafael,

Did you deploy any CRM patch on the Oulook Client prior to that date? On what buid are you on at the moment? Have you tried installing the latest Update Rollup for the CRM 2013 Outlook Plug-in - does that fix the issue?

Regards,

Radu

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sanp 320 on at

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RE: Outlook plugin CRM 2013

what is the outlook office version that you are using?

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Rafael Martins 25 on at

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RE: Outlook plugin CRM 2013

Hello,

Office365 Business 16.0.11001.20038

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sanp 320 on at

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RE: Outlook plugin CRM 2013

Can you please check if this fixes your issue? support.microsoft.com/.../august-office-insider-update-waiting-for-page-issue-dynamics-for-outlo

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Rafael Martins 25 on at

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RE: Outlook plugin CRM 2013

Yes.

Thanks, it does.

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