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ReportHello,
This isn't actually a question, but rather an answer to a question I had to create a case with Microsoft for. A client of mine received the error message during the Print Checks process "Index 0 of array 'Pay YTD Array is out of range in script' Print_YTD_Paycode. Script Terminated."
After looking through our employees and verifying pay codes were correct, they had YTD amounts, and nothing looked out of the ordinary, I eventually had to create a case with Microsoft. The resolution is a simple one, but NOT one that clients may like.
The reason they received this error message during the print checks process is because there was an employee with more than 12 pay codes with a year to date amount. The GP check (and direct deposit statement) can only handle 12 pay codes. Unlike the AP check, that prints a separate remittance with more than 12 invoices, the payroll check does not do that.
The solution? Uncheck the option to include YTD amounts for Pay Codes in Setup > Payroll > Payroll.
This is not a good solution, as this will no longer print any year to date amounts for pay codes on any pay stub, whether a check or a direct deposit earnings statement. Our resolution? We combined a couple pay codes for the employee and changed the business process so that all 3,000 employees could see their YTD amounts.
Moral of the story? Consultants - please advise clients that having too many pay codes for your employees could cause issues down the road. This, of course, is only applicable if they are actually PAID with more than 12 pay codes in one single year.
I hope you found this helpful, and if I should have posted this somewhere else, I apologize. I just thought it needed to be put somewhere online, as I was not able to find one single resource with a solution.
Thanks and kind regards,
Heidi
PS - even though I had to choose a version (GP2013) this applies to all versions of GP.
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