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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Error Running Batch
Microsoft Dynamics RMS (Archived)

Error Running Batch

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Posted on by StevenDahlen 100

My transactions in RMS are going through for authorization to TSYS VITAL with no problems. When i try to run a batch, it indicates that there is an error. I have called VITAL and they have indicated to me that the RMS system is sending over the batch with a DIFFERENT terminal number (1234) than the one being sent over for the authorizations (0001, the correct one). Is there a setting in RMS or EDC that i am missing that allows to edit the terminal number being utilized for the batches or how do i resolve?? PLEASE ASSIST ASAP

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  • Community Member Profile Picture
    Community Member on at

    Sounds like you are settling from a different station than what is processing the cards.  Check you EDC settings within Administrator.  If you make any changes be sure to close the program and re open for the changes to take affect.  

    Or try settling from the terminal running the cards for authorization.

  • StevenDahlen Profile Picture
    StevenDahlen 100 on at

    We have attempted the settle from both terminals and i have the terminal numbers in both set to 0001.

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