web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM on premise to Exch...
Microsoft Dynamics CRM (Archived)

CRM on premise to Exchange server -- server side sync

(0) ShareShare
ReportReport
Posted on by hellosuresh 539

We are migrating our CRM on premise to new instance(server). so we restored the database and create new organzation and import into it. With this I think all users are copied to new instance. 

Problem:

In our current instance we are using Email router.  In the new instance we are planning to use server side sync. While implementing how can we leverage the email boxes. How the authentication works with exchange server?

 

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,032 Moderator on at

    Hi Shawn,

    You can find information on server-side synchronization here.

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    You set Exchange Server profiles, which contain information about your Exchange Server EWS Service urls and the credentials used for impersonation. Based on that you should be able to implement a connection.

    Hope this helps.

  • Jeyaharan Sarma Profile Picture
    Jeyaharan Sarma 55 on at

    Hi Shawn.

    Simple steps as below.

    Create an Email Server Profile.

    Server Type - Exchange Server.

    Authenticate using - Credentials Specified by user or queue.

    Mailbox configuration.

    Change the existing mailbox configurations.

    Server profile to new Exchange server profile.

    Incoming and outgoing email to "Server side Synchronization or Email router."

    follow the Microsoft documentation for detailed steps.

    docs.microsoft.com/.../server-side-synchronization

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans