Uncaught TypeError: Cannot read property in form CRM

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Hello good afternoon I have a problem, could you help me?

The error occurs when closing the account form (attached image for better understanding).

The steps I take are as follows:

I open the form of an account in specific (because the error is not coming out in all accounts), and when closing the form (Image 01) I get this error (Image 02)

The records of this entity were migrated using SSIS, but why are some of the records giving me this error?

Uncaught TypeError: Cannot read property '_ctnt' of null


Image 01





Image 02


Image 03

Image 04

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Community Member on at

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the same error happens when giving the page an F5

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Temmy Wahyu Raharjo 2,916 on at

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Try to check weather you've got customization or not. The easiest way, search through all your code using keyword '_ctnt'. If you don't find it, try to disabled all your customization and check again. Then you need to check 1 by 1 from that to know the real issue. Good luck.

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ajyendra 1,738 on at

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Hi ,

Agreed with @Timmy . It look like bug in your custom code.Check your code and find the _ctnt keyword you used .

for resolved these kind of problem.

1) Check undefined or null before calling the properties.

It will help you to not getting these type of error.

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Community Member on at

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The error shows me is in this part, that's native crm coding

(Image 03 of the updated post)

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Community Member on at

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jquery is not supported in Web resources. you probably have a different jquery library than was in the legacy environment.

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