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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / eMail Historical Invoices
Microsoft Dynamics GP (Archived)

eMail Historical Invoices

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Posted on by Richard Wheeler 75,848 Moderator

Using GP 2013 is there anything that has to be done differently to email historical SOP invoices as opposed to unposted invoices? We just tried to email an historical invoice that we had previously emailed while it was unposted. We go through the usual motions and nothing happens. No email is sent nor is there any error message. Simply nothing happens.

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  • Bill Campbell Profile Picture
    Bill Campbell 12 on at
    RE: eMail Historical Invoices

    Richard make sure on the option page that you select - if there - print previously printed documents - this is often overlooked when doing historical reprints.

    Post to update if this is not the problem.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at
    RE: eMail Historical Invoices

    After clicking the eMail button there is no confirmation box that appears allowing you to click 'Previously Printed Documents' Also, I just tested an historical invoice and in GP 2015 R2 you do not need to click the 'Print Previously Printed' documents for historical invoices.

  • Bill Campbell Profile Picture
    Bill Campbell 12 on at
    RE: eMail Historical Invoices

    Ok, I mentioned this due to a live situation this morning with one of my clients, he was not able to print a document until selecting that button on the report option page.  I did not personally look at the eMail function -- just tossed this out.

    I will watch my processing and see if anything jumps out at me.

  • Community Member Profile Picture
    Community Member on at
    RE: eMail Historical Invoices

    Did you find a resolution for this? I seem to be having the same problem on historical invoices. If the original invoice didn't send via email, the historical does not have a message id assigned which I think may be the issue, but I don't know how to solve it.

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