web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can't select menu ...
Microsoft Dynamics CRM (Archived)

Can't select menu items until I open menu twice

(0) ShareShare
ReportReport
Posted on by Bobh 560

This just recently started happening.  In lead form for example, I click the a pull down menu and try to click the choice.  The menu closes, but it does not update to my selection.  I open it again, select the item again, and it accepts the selection.  This happens every single time on my primary computer but not on any other computers in the office.  Any ideas what could suddenly cause this?  It has been going on for weeks and I have rebooted computer a bunch.  

Thanks,

Bob

*This post is locked for comments

I have the same question (0)
  • Bobh Profile Picture
    Bobh 560 on at
    RE: Can't select menu items until I open menu twice

    Sorry, should mention this is Windows 7 Home Premium SP1.  IE 10, all the latest updates.  Microsoft Dynamics online.

  • Bobh Profile Picture
    Bobh 560 on at
    RE: Can't select menu items until I open menu twice

    64 bit OS too

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Can't select menu items until I open menu twice

    Hi,

    Since you have specified that the issue is happening only on your primary machine, either it could be system specific or IE specific.

    DO all the users have the same OS and IE version as of your system?

    What if you login to another machine with your user profile, does the issue still reproduces?

    Do we have this option enabled "Display all websites in compatibility mode" in IE 10 if yes did you tried degrading your browser to IE 9 and checked?

    Thank You.

  • Verified answer
    Bobh Profile Picture
    Bobh 560 on at
    RE: Can't select menu items until I open menu twice

    I downgraded all my computers to IE9 to fix this problem.  It is a known issue in Dynamics and IE 10 that will not be fixed until next year.

  • Suggested answer
    Bobh Profile Picture
    Bobh 560 on at
    RE: Can't select menu items until I open menu twice

    I downgraded all my computers to IE9 to fix this problem.  It is a known issue in Dynamics and IE 10 that will not be fixed until next year.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#1
UllrSki Profile Picture

UllrSki 2

#3
SC-08081331-0 Profile Picture

SC-08081331-0 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans