Hi,
Functionality in Dynamics 365 Finance and Operations: Vendor Collaboration Portal. Workflow process: Vendor user request (new user or modify user)
A workflow called New user or modify user is set up to create a new user on the supplier side, who will use the Vendor collaboration Portal functionality.
Path: System administrator > Workflow > User workflow
Description of the problem
When executing a Vendor user request (new user or modify user) workflow on a D365 F&O environment. The system goes through all the steps of the scheduled workflow (creates the user, adds him to MS Entra, sends the invitation) but in the last step it does not change the status to Completed and remains in Approved. The workflow ends as: Fault and does not indicate any error.
Results
This results in the user who initiated the process not being able to delete or manage the roles of the newly created vendor user.
The situation occurs on the UAT environment.
The workflow was checked on the DEV and TEST environments, where the process runs correctly and ends with the status Completed.
Any suggestions as to what could be the cause?
