web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Cash Receipts

(0) ShareShare
ReportReport
Posted on by 3,518

Hi:

If the accountant wants to enter a payment made by a customer, is the window under "Cash Management" or "Sales"?

Thanks!

John

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    John,

    In the search box enter Cash Receipts Journal or in the US Version you can use Deposits. Cash Receipts Journal is located under Cash Management.

    Thanks,

    Steve

  • john.ellis Profile Picture
    3,518 on at

    Hi Steven:

    Yes, but I thought that I read or saw where you can enter a cash receipt for when a customer actually pays but go into a separate window altogether if you simply need to enter a manual receipt from a customer after the fact.

    I'm trying to determine (a) if there are two separate windows for cash receipts and (b) if one of these windows is in Cash Management while the other is in Sales.

    My reason for hunting "b" is to determine what user security is required for cash receipts.

    Thank you, so much, for your help!

    John

  • Verified answer
    Community Member Profile Picture
    on at

    John,

    On the Customer List, you can highlight the Customer and click Process/Register Customer Payments. This open a page that shows the customer documents and you can record the Date Received and amounts and Post.

    Thanks,

    Steve

  • Verified answer
    Gavin Profile Picture
    2,510 on at

    Hi,

    In addition to Steve's excellent advice I'd also add that in Business Central you can process just about any financial transaction from any financial journal page. For example I could enter a cash receipt from a customer via a cash receipt journal however equally I could also record this using a General Journal or even a Purchase Journal. This is all because of how Business Central works with journals. This was all very strange to me coming from a Dynamics GP background which has specific windows for specific tasks. (I may be wrong but I'm sure I've seen you in the GP forums as well :) ). I've written a few blogs on this behaviour below that might be of interest:

    http://thedynamicsexplorer.com/2021/02/04/dynamics-365-business-central-a-closer-look-at-journals-and-documents/

    http://thedynamicsexplorer.com/2020/11/04/dynamics-365-business-central-how-troubleshooting-the-error-amount-must-be-positive-in-gen-journal-line-journal-took-me-on-a-journey-of-discovery-with-journals/

    http://thedynamicsexplorer.com/2020/11/06/dynamics-365-business-central-how-to-post-a-contra-to-a-customer-and-vendor-using-one-general-journal/

    Hope this helps

    Thanks

    Gavin

  • john.ellis Profile Picture
    3,518 on at

    Thank you, Gavin!  It's good to bump into you on this Forum, as well!

    John

  • Community Member Profile Picture
    on at

    Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central

    https://youtu.be/OSynTA61s1Y

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,822 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,136 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 956 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans