Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Cash Receipts

(0) ShareShare
ReportReport
Posted on by 3,494

Hi:

If the accountant wants to enter a payment made by a customer, is the window under "Cash Management" or "Sales"?

Thanks!

John

  • Community Member Profile Picture
    on at
    RE: Cash Receipts

    Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central

    https://youtu.be/OSynTA61s1Y

  • john.ellis Profile Picture
    3,494 on at
    RE: Cash Receipts

    Thank you, Gavin!  It's good to bump into you on this Forum, as well!

    John

  • Verified answer
    Gavin Profile Picture
    2,480 on at
    RE: Cash Receipts

    Hi,

    In addition to Steve's excellent advice I'd also add that in Business Central you can process just about any financial transaction from any financial journal page. For example I could enter a cash receipt from a customer via a cash receipt journal however equally I could also record this using a General Journal or even a Purchase Journal. This is all because of how Business Central works with journals. This was all very strange to me coming from a Dynamics GP background which has specific windows for specific tasks. (I may be wrong but I'm sure I've seen you in the GP forums as well :) ). I've written a few blogs on this behaviour below that might be of interest:

    http://thedynamicsexplorer.com/2021/02/04/dynamics-365-business-central-a-closer-look-at-journals-and-documents/

    http://thedynamicsexplorer.com/2020/11/04/dynamics-365-business-central-how-troubleshooting-the-error-amount-must-be-positive-in-gen-journal-line-journal-took-me-on-a-journey-of-discovery-with-journals/

    http://thedynamicsexplorer.com/2020/11/06/dynamics-365-business-central-how-to-post-a-contra-to-a-customer-and-vendor-using-one-general-journal/

    Hope this helps

    Thanks

    Gavin

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Cash Receipts

    John,

    On the Customer List, you can highlight the Customer and click Process/Register Customer Payments. This open a page that shows the customer documents and you can record the Date Received and amounts and Post.

    Thanks,

    Steve

  • john.ellis Profile Picture
    3,494 on at
    RE: Cash Receipts

    Hi Steven:

    Yes, but I thought that I read or saw where you can enter a cash receipt for when a customer actually pays but go into a separate window altogether if you simply need to enter a manual receipt from a customer after the fact.

    I'm trying to determine (a) if there are two separate windows for cash receipts and (b) if one of these windows is in Cash Management while the other is in Sales.

    My reason for hunting "b" is to determine what user security is required for cash receipts.

    Thank you, so much, for your help!

    John

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Cash Receipts

    John,

    In the search box enter Cash Receipts Journal or in the US Version you can use Deposits. Cash Receipts Journal is located under Cash Management.

    Thanks,

    Steve

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard >

Featured topics

Product updates

Dynamics 365 release plans