Skip to main content

Notifications

Announcements

No record found.

Business Central forum
Answered

Cash Receipts

Posted on by 3,476

Hi:

If the accountant wants to enter a payment made by a customer, is the window under "Cash Management" or "Sales"?

Thanks!

John

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts

    Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central

    https://youtu.be/OSynTA61s1Y

  • john.ellis Profile Picture
    john.ellis 3,476 on at
    RE: Cash Receipts

    Thank you, Gavin!  It's good to bump into you on this Forum, as well!

    John

  • Verified answer
    Gavin Profile Picture
    Gavin 2,331 on at
    RE: Cash Receipts

    Hi,

    In addition to Steve's excellent advice I'd also add that in Business Central you can process just about any financial transaction from any financial journal page. For example I could enter a cash receipt from a customer via a cash receipt journal however equally I could also record this using a General Journal or even a Purchase Journal. This is all because of how Business Central works with journals. This was all very strange to me coming from a Dynamics GP background which has specific windows for specific tasks. (I may be wrong but I'm sure I've seen you in the GP forums as well :) ). I've written a few blogs on this behaviour below that might be of interest:

    http://thedynamicsexplorer.com/2021/02/04/dynamics-365-business-central-a-closer-look-at-journals-and-documents/

    http://thedynamicsexplorer.com/2020/11/04/dynamics-365-business-central-how-troubleshooting-the-error-amount-must-be-positive-in-gen-journal-line-journal-took-me-on-a-journey-of-discovery-with-journals/

    http://thedynamicsexplorer.com/2020/11/06/dynamics-365-business-central-how-to-post-a-contra-to-a-customer-and-vendor-using-one-general-journal/

    Hope this helps

    Thanks

    Gavin

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts

    John,

    On the Customer List, you can highlight the Customer and click Process/Register Customer Payments. This open a page that shows the customer documents and you can record the Date Received and amounts and Post.

    Thanks,

    Steve

  • john.ellis Profile Picture
    john.ellis 3,476 on at
    RE: Cash Receipts

    Hi Steven:

    Yes, but I thought that I read or saw where you can enter a cash receipt for when a customer actually pays but go into a separate window altogether if you simply need to enter a manual receipt from a customer after the fact.

    I'm trying to determine (a) if there are two separate windows for cash receipts and (b) if one of these windows is in Cash Management while the other is in Sales.

    My reason for hunting "b" is to determine what user security is required for cash receipts.

    Thank you, so much, for your help!

    John

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Cash Receipts

    John,

    In the search box enter Cash Receipts Journal or in the US Version you can use Deposits. Cash Receipts Journal is located under Cash Management.

    Thanks,

    Steve

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,459 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,783 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans