web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error "You cannot...
Small and medium business | Business Central, N...
Answered

Error "You cannot post the Document of type Order with the number before all the related prepayment invoices are all posted."

(0) ShareShare
ReportReport
Posted on by joshlabtech 662

Hi,

I'm trying to post a Sales Order and was prompted with this. To be clear I don't have any related prepayment to this customer or this sales order.

The customer was a brand new customer, with this being my first order. Kindly advise what does this error means? Thank you!

MicrosoftTeams_2D00_image-_2800_15_2900_.png

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Josh,

    Check these spots to see if Prepayment has been accidently applied:

    1. Prepayment Tab - Prepayment % >0%

    2. Sales Line - Column called Prepmt. Line Amount Excl. Tax >0.00

    3. Navigate to Prepayment/Invoices, off the Sales Order. Here you can see if someone did post the Prepayment Invoice and you are awaiting payment. If this did occur, accidently, you can perform a Prepayment Credit Memo to reverse. Then remove the prepayment % on the Tab and Sales Lines.

    Hope this helps.

    Thanks,

    Steve

  • joshlabtech Profile Picture
    joshlabtech 662 on at

    Hi Steve,

    Are you referring to this?

    8664.JPG

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Josh,

    Yes. It is set to 100% Prepayment, therefore a Prepayment Invoice must be processed. If NO Prepayment Invoice has been processed and posted, updated this value to 0% and also on the Sales Line make sure the field Prepmt. Line Amount Excl. Tax shows 0.00. After this you can process the Sales Order.

    Thanks,

    Steve

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,986 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,071 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 975 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans