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Supply chain | Supply Chain Management, Commerce
Answered

POS receipt type- Return label not printing out

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Posted on by 96

Hi everyone, 

Does anybody have an idea how does "Return Label" work on POS? I beliieve it should print out when we have any return transactions. 

However, its not printing out whenever I make return transactions. 

Print behavior is "Always print"

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Thanks!

I have the same question (0)
  • Verified answer
    Ramune Profile Picture
    Microsoft Employee on at

    Hi Pradeep,

    Return Label printed when returning an order. In order to print this label make sure you have Print labels enabled on return locations being used.

    docs.microsoft.com/.../set-up-return-locations-for-retail-stores

  • Pppp99 Profile Picture
    96 on at

    Thanks a lot. It worked as expected

  • mohamed hamd Profile Picture
    11 on at

    Hello Ramune,

    thank you for your reply

    it's really valued, and I'm used it and its working but there is something Un logical for me the return receipt when it contained 3 items came on 3 different receipts  came 3 times 

    regards 

    Mohamed

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