Searching for rows is taking too long

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Posted on by GazzR

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Hello,

In BC Cloud the search timeout seems to be set to 10 seconds.

From what I can see in BC on-prem you can change this to increase the time frame, can you also change this in BC Cloud?

Or is the only option to use filters instead of the search when you get this error message? 'Searching for rows is taking too long. Try to search or filter using different criteria.'

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YUN ZHU 81,636 Super User 2025 Season 1 on at

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RE: Searching for rows is taking too long

Hi, You can submit a Service Request to Microsoft, and they can modify the parameters in the background just like in On-Pre, as long as there are reasonable reasons.

In addition, if this is caused by your custom function, please optimize the performance.

Hope this helps as well.

Thanks.

ZHU
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Inge M. Bruvik 1,021 Moderator on at

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RE: Searching for rows is taking too long

Maybe you can try to share the code that is timing out and we can see if it can be optimized?
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Amit Baru 3,029 on at

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RE: Searching for rows is taking too long

Hi,

When records count are large, then these type of error coming. So it is better to filter out the data by using filters feature in BC D365

Regards

Amit Sharma

www.erpconsultors.com