web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Removing News Subgrid
Microsoft Dynamics CRM (Archived)

Removing News Subgrid

(0) ShareShare
ReportReport
Posted on by Community Member

I removed the News subgrid on the Account in my latest solution update and didn't realize it would create an error when saving an Account.

"There was an error with this field's customized event.

Field:crmForm

Event:onsave

Error:'refreshNewsSubgrid' is not defined"

Can anyone assist? I tried putting the subgrid back in, but it still errored, and truthfully we don't use it.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    Check is there any JS that are calling this function "refreshNewsSubgrid". If you confirm you do no need this, try to comment out the code and test it and in the end remove it.

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi ,

    In addition please check the JavaScript code for OnSave event of the form. You must doing something in the onsave event function [  "refreshNewsSubgrid"].

    You can disable the event or removed from the onsave event . Also try to find any JS code related to grid , you should comment out those code.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    I could only get the error to go away by adding the subgrid back and then adding the js script "ms_newsandsocial" back to the form. Not sure why this is required on our Account main form, but we do have Insights by InsideView and that could be forcing it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
ScottDurow Profile Picture

ScottDurow 2

#2
GJones Profile Picture

GJones 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans