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Small and medium business | Business Central, N...
Suggested Answer

Get sales shipment lines does not work for different bill-to customer

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Posted on by 45

It seems that the "Get shipment lines" functionality on the sales invoice line does not work when the sell-to customer and bill-to customer are different. On the sales order the sell-to is Customer A, and Bill-to is customer B. The order lines are shipped but not yet invoiced. When we now create a draft sales invoice to customer A with customer B as bill-to, the get shipment lines doe not show any lines. 

When setting the Bill-to to default, and removing the filter in the Get Shipment lines page, it show the lines, but you can of course not add them to the sales invoice because of this error:
The Bill-to Customer No. on the Sales Header yyyyyy and the Sales Shipment Header xxxxx must be the same.

Are we doing something wrong, or is this a bug in BC?

PS: i know we can post the invoice directly from the sales order, and that works. But in this use case we wanted to combine several orders on 1 invoice....

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    If you think it is a bug and not a missing feature, feel free to raise it via your partner or CSP. We can always look into it.

    Thanks.

  • Maarten VS Profile Picture
    45 on at

    Hi Marco,

    Many thanks for looking into this. But don't you think this is a bug rather than a missing feature? If on the invoice the bill and sell to customer are filled out correctly (even when they are different), why does "get shipment lines" not show the outstanding lines?

    In any case, I will report it as a feature suggestion.

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    It looks like this is not yet possible. Unless you do some customization. It was discussed here:

    forum.mibuso.com/.../recreating-the-get-shipment-lines-form

    Another option you have is to create a feature suggestion https://aka.ms/bcideas .

    Thanks.

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