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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Execution order of wor...
Microsoft Dynamics CRM (Archived)

Execution order of workflow and business rule

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Posted on by Community Member

Hello everyone

I want written a workflow which fetches the lookup values from the Customer Asset (Account and Rechnungsempfänger) and updates in the Case (Dienskonto and Abrechnungskonto). Please see the attached images below. I also have a two option set (Yes/No) field in Case (Dienstkonto gleich Abrechnungskonto?). When this field is Yes, business rule copies value from Abrechnungskonto to Dienstkonto. If this value is No then business rule makes the Dienstkonto as blank. Default value of two option set field is Yes. Workflow works fine but, after fetching the values from Customer Asset, business rule's Yes value sets both lookups same (Dienskonto and Abrechnungskonto). I want that workflow should execute after business rule's execution. Please guide me, how can I do this. I will appreciate quick response.

Thanks in advance

Customer Asset:

Case:

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I have the same question (0)
  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Shakil,

    Can you please again post images ,it's not visible here.

  • Verified answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    Hi

    Like Goutam said your images are not visible.

    If you want your workflow to trigger after Business Rule set the value, you could do the following

    01. Create a  Two Options (Yes/No field) on the entity - Lets call it new_businessrulecompleted

    02. Set this to Yes in your business rule after setting value for the other fields.

    03. Let you workflow to trigger on change of new_businessrulecompleted or On Create. and in your workflow add a condition to check if this field (new_businessrulecompleted ) value is YES.

  • Community Member Profile Picture
    Community Member on at

    Thanks Goutam. It was solved

  • Community Member Profile Picture
    Community Member on at

    Thanks Kokulan

    It was solved.

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