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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Multiple CoPilot icons...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Multiple CoPilot icons in Model Driven app right pane

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Posted on by CU18031535-0 16
I have turned CoPilot on at the Environment level, enabled Copilot for Questions and Emails and added the setting definition in my Model Driven app and enabled for my custom MDA.  Now I have 2 CoPilot icons on the right pane. I only want the Copilot for questions and emails to be accessible. 
 
How do I remove the other CoPilot icon?
 
 
 
Categories:
Dynamics 365 general
Power Platform integration
I have the same question (1)
  • Suggested answer
    Satyam Prakash Profile Picture
    Satyam Prakash 1,117 on at
    1. Check Site Map:

      • In Power Apps Maker Portal, edit your app’s Site Map.

      • Remove or hide any extra Copilot entries (e.g., “PowerApps.Copilot”).

      • Save and publish.


        •  

    2. Disable Other Copilot Features:

      • In Power Platform Admin Center, go to Environment > Settings > Features.

      • Turn off Copilot features except “Copilot for Questions and Emails.”

      • Save changes.


        •  

    3. Verify Productivity Pane:

      • In Power Platform Admin Center, go to Settings > Productivity > Copilot for Questions and Emails > Experience Profiles.

      • Ensure only “Ask a Question” and “Write an Email” are enabled.

      • Save and publish.


        •  

    4. Test App:

      • Refresh the app to confirm only one Copilot icon remains.


        •  


      5.  
     

    If the issue persists, contact Microsoft Support to disable additional Copilot features.

  • CU18031535-0 Profile Picture
    CU18031535-0 16 on at
    I've tried each of your suggestions. 
     
    1. Check Site Map:
      In Classic Site Map, there are no copilot features listed.
      In PowerApps designer, I see this but here no options to remove. I do not have a Copilot Studio license.

       
    2. Disable Other Copilot Features: I turned this setting Off and now 1 of my apps still shows 2 Copilots, the other one doesn't.

    3. Verify Productivity Pane: Confirmed, Ask a Question is enabled (this is when I started seeing 2 when I enabled)
    4. Test App: No change

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