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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Negative amount in Cu...
Small and medium business | Business Central, N...
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Negative amount in Customer Ledger Entries for a posted sales invoice

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Posted on by Alejo Bohorquez 55
Hi experts
 
I have the following case, in our company we posted a sales invoice however when we see the Customer Ledger Entries notice that the amount is negative and should be positive.
 
Because of that we can't apply the payment.
 
The amount in the posted sales invoice
 
The amount in Customer Ledger Entries
Also the remaining amount is negative.
 
Anyone knows a way to fix that, I'll aprecciate your answers.
 
Best Regards,
Alejandro B.
 
Categories:
Dynamics 365 Business Central
  • Alejo Bohorquez Profile Picture
    Alejo Bohorquez 55 on at
    Negative amount in Customer Ledger Entries for a posted sales invoice
    Hi Valentin,
     
    Yes, I'm sure that are the same entries.
     
     
    Regards,
     
    Alejandro B
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,995 Super User 2024 Season 2 on at
    Negative amount in Customer Ledger Entries for a posted sales invoice
    Just to double check, are you sure those are the same 2 entries? Does the document no. and document type of the entry in your customer ledger entries match the invoice no.? The screenshot doesn't include those 2 fields so its hard to tell. A posted sales invoice should not appear as a negative amount in the customer ledger entries. I'm wondering if your screenshot is for another entry with the same amount.
     

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