Opening Annotation form using Javascript function keeps crashing

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I have created a function that opens a specific entity form and activates with a onchange event of a button. It works fine for my phonecall entity but crashes on my Annotation entity. The code is as follows:

function runShowTelephoneQuickView() {
if (Xrm.Page.data.entity.attributes.get("new_contactopgenomenvia").getValue() == "100000000") //telefoon
{
Xrm.Utility.openEntityForm("phonecall", null, {_CreateFromId: Xrm.Page.data.entity.getId(), _CreateFromType: Xrm.Page.context.getQueryStringParameters().etc, partyid: Xrm.Page.data.entity.getId(), partyname: Xrm.Page.data.entity.getPrimaryAttributeValue(), partytype: Xrm.Page.context.getQueryStringParameters().etc, pId: Xrm.Page.data.entity.getId(), pName: Xrm.Page.data.entity.getPrimaryAttributeValue(), pType: Xrm.Page.context.getQueryStringParameters().etc}, {openInNewWindow: true})
}
else if (Xrm.Page.data.entity.attributes.get("new_contactopgenomenvia").getValue() == "100000001" || Xrm.Page.data.entity.attributes.get("new_contactopgenomenvia").getValue() == "100000002")
{
Xrm.Utility.openEntityForm("annotation");
}
}

It crashes on the red part.

The error I am getting:

The error message is in dutch but it (roughly) says Error, there has been an error. Usually I get some kind of error log with what went wrong but this isn't available..

Using Dynamics 365 Online version 1612 (9.0.0.32.92) (DB 9.0.0.3292)

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Emre GULCAN 2,379 on at

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Hi,

Probably it should be OOB restriction, if you try with record ID like "Xrm.Utility.openEntityForm('annotation', 'record ID');" annotation record will be popuped but if you try "Xrm.Utility.openEntityForm('annotation');" exception throws like "The entity name doesn't exist. Please specify an existing entity name."

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gdas 50,091 Moderator on at

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Hi Nicolas,

You should add atleast minimum required parameter to open entity form.

Try like this -

Xrm.Utility.openEntityForm(name,id,parameters,windowOptions)

For more information please go through below link-

msdn.microsoft.com/.../jj602956.aspx

Hope this helps.

Please mark as answer if its resolve your issue.

Thanks

Goutam

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Community Member on at

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I can try it (beleive I already tried it before) but according to the msdn article you posted, only the name is required (which is provided) and the others are optional..

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@Emre GULCAN

When specifying the javascript like this:

var EntityID = Xrm.Page.data.entity.getId(); Xrm.Utility.openEntityForm("annotation",EntityID);]

I am getting the error: Record is not available, the requested record is not found or you don't have enough rights (which I do have).

Might be going at this the wrong way though ;)

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Emre GULCAN 2,379 on at

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Hi,

your "EntityID" parameters must be annotation record's ID, not parent (for ex. account) entity ID, so "Xrm.Page.data.entity.getId();" does not work.

As I mentioned first post, probably this is CRM's restriction. If you use "advanced find" and query to "annotation / notes", you can not use "new" button on the Advanced Find form.

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gdas 50,091 Moderator on at

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I understand seems the problem is in your above code where you are passing parameter , try with minimum parameter.

Hope this will help definitely.

var parameters = {};

var windowOptions = {

openInNewWindow: true

};

parameters["subject"] ="test";

Xrm.Utility.openEntityForm("annotation", null, parameters, windowOptions);

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@Goutam Das

This returns the following error: Unknown entity name. The entity name does not exists.

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gdas 50,091 Moderator on at

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Give some new entity name which exists in your organization. Also pass same entity parameter.

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Emre GULCAN 2,379 on at

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I think you don't care about my words :)

When you try to open "new" annotation windows with "Xrm.Utility.openEntityForm('annotation')" Dynamics CRM throws exception because it needs "regarding object". When you create a new note on any entity form this regarding object is already exists.

Actually I didn't sure, however this code works correctly in CRM 2016 on-prem

var parameters = {}; parameters["pType"] = YOUR_OBJECT_TYPE_CODE(INTEGER VALUE); parameters["pId"] = 'YOUR_OBJECT_RECORD_ID (GUID - STRING)'; Xrm.Utility.openEntityForm('annotation', null, parameters);

and also I tried this and it also works, but I prefer first example.

window.open(Xrm.Page.context.getClientUrl() + '/notes/edit.aspx?pId=YOUR_ENTITY_RECORD_ID&pType=YOUR_ENTITY_TYPE_CODE')

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