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Cash Application - Applied Entries

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Posted on by rcboiler

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In the example below, a $1200 payment was applied to 2 invoices (one for $1145.90 and one for 274.38). However, when I look at the Applied Entries for that payment, it is difficult to see that $54.10 (1200-1145.90) was applied to the $274.38 invoice. Where can I see that partial payment and why does it show $0 for Closed by Amount?

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Dynamics 365 Business Central

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YUN ZHU 93,793 Super User 2025 Season 2 on at

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Cash Application - Applied Entries

Hi, I think you can check the Detailed Vendor Ledger Entries first.

Thanks.

ZHU

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rcboiler 1,182 on at

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Cash Application - Applied Entries

The posted questions is for cash application (customers) not vendors.

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Sumit Singh 8,753 on at

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Cash Application - Applied Entries

Hi,
You can see the Partial Payment

Go to the Customer Ledger Entries page.

Find the invoice for $274.38.

Drill down into Detailed Customer Ledger Entries.

There you will see the application details, including the Amount Applied (which will show $54.10 for that invoice).

The Applied Entries page linked from the payment shows which entries were applied, but it does not break down the exact amount applied to each invoice in that view.
$0 for Closed by Amount Reason?

The Closed by Amount field only shows a value when the entry is fully closed by that application.

In your case:

The first invoice ($1145.90) was fully closed by the payment, so its Closed by Amount would show the full amount.

The second invoice ($274.38) was not fully closed (only $54.10 applied), so the system leaves Closed by Amount = 0 because the invoice remains open.

If you want a clearer view of partial applications, you can:

Use the Detailed Customer Ledger Entries page.

Or run the Applied Customer Entries report, which shows applied amounts per entry.

Please mark it “Verified” if it helps.

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OussamaSabbouh 1,671 on at

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Cash Application - Applied Entries

Hello,

As the Experts said, you need to Det. Cust Ledger Entries as the applications will be shown there not in the Customer Ledger Entries

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Rishabh Kanaskar 5,466 on at

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Cash Application - Applied Entries

Hi,

Partial payments don’t update “Closed by Amount”. Check the applied amount in Detailed Customer Ledger Entries instead.

Thanks

Rishabh

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