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Authenticator-device -not working- not other option was set like mobile number etc.-how to resolve

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Posted on by CU30040833-0

11

Hi,

For F&O, authenticator was set up to log in, now my mobile device not working. Alternate method (like phone call or sms not set up), how to resolve?

Is any admin user may resolve my issue? if yes, how?

Regards

C Rao

Categories:

Inventory and warehouse management

Financial Management

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YUN ZHU 68,533 Super User 2024 Season 2 on at

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Authenticator-device -not working- not other option was set like mobile number etc.-how to resolve

Hi, please submit your questions to the FO related forums.

https://community.dynamics.com/forums/thread/?partialUrl=financeandoperations

https://community.dynamics.com/forums/thread/?partialUrl=supply-chain-management

Thanks

ZHU
gdrenteria 8,734 Most Valuable Professional on at

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Authenticator-device -not working- not other option was set like mobile number etc.-how to resolve

Hi

This forum is for NAV, but regarding the problem indicated with the MFA, I give you a couple of links, I hope they help you in some way.

New phone, no Microsoft Authenticator. Unable to login without it (I'm the only global admin) : r/Office365 (reddit.com)

Manage emergency access admin accounts - Microsoft Entra ID | Microsoft Learn

best regards

Gerardo

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