Hello there,
While I was logged into the Office 365 Admin Portal, I created a new user, assigned a CRM License (Online 2013) plus a security role in CRM. I also authorized the email of the account in CRM.
Now I downloaded the CRM Outlook Client, installed it, entered the URL where I Login via the web browser. The Login Screen Pops up - I enter the Login info of my new user (Passwort has below 16 characters, no Special characters) and try to Login - but to no avail: I get the error message that my credentials are invalid which cannot be true, since I use a Password safe and have copy & pasted the Login + Password.
Now I used the troubleshoot wizard of the plugin which asks me to validate my email address and accept the license Agreement (see rc.crm.dynamics.com/.../outlook-troubleshooting.aspx) - but how would I do that? I dont have to accept anything when I Login into myurls.crmx.dynamics.com and when I try Login via portal.microsoftonline.com it tells me that it doesnt know the account.
This is all very frustrating since I have been spending hours trying to find a solution.
Any help?
Thanks,
Andreas
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