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Hello Community experts,
we are using the serverside sync functionality (CRM online v8.2 + Exchange 2010 onPremise) and facing two issues:
1. Two Mailboxes weren't able to sync Appointments, Contacts and Tasks
(Exchange-Error: Microsoft.Exchange.WebServices.Data.ServiceResponseException: ErrorCorruptData)
2. Some CRM appointments (created locally via Outlook + Set Regarding) won't get an (Exchange) Outlook ID -> no update onChange
To troubleshoot both issues I was looking for a technical more detailed communication scheme/diagramm between the CRM/Exchange/OutlookAddin systems beyond this gernal docu picture (see link below):
docs.microsoft.com/.../server-side-synchronization
Could you recommend me some more detailed doku?
At the moment the whole process is a very very "grey"-box for me.
Best Regards,
Lukas
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