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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Can't access Business ...
Small and medium business | Business Central, N...
Suggested answer

Can't access Business Central - Stuck on Landing Page

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Posted on by Community member 12

I have a business Microsoft 365 account and I have not had issues previously with accessing Business Central - Microsoft Dynamics which I should have access to. I have tried logging in and out of my microsoft account but still when I open Business Central - Dynamics 365 I am stuck on this page. I have attached an image of the landing page I get stuck on. Can anyone help with how I get access?

 

Thanks//

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 76,009 Super User 2024 Season 2 on at
    Can't access Business Central - Stuck on Landing Page
    Hi, hope the following helps.
    Dynamics 365 Business Central: View the health status and subscribe to notifications
     
     
    Thanks.
    ZHU
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,447 Super User 2024 Season 2 on at
    Can't access Business Central - Stuck on Landing Page
    change to another browser to try. It may chrome needs to be updated to a new version. 
    hope it helps
     
    Jun Wang
  • Community member Profile Picture
    Community member 12 on at
    Can't access Business Central - Stuck on Landing Page
    Hi GR,
     
    We have checked my account access and it is the same as everyone else in the business, no settings have been changed. 
     
    Thanks for the help though, appreciate you taking the time to respond. 
  • gdrenteria Profile Picture
    gdrenteria 13,156 Most Valuable Professional on at
    Can't access Business Central - Stuck on Landing Page
    Hi
    You can enter the admin center and look here, in environment page. 
    If the problem continues, it is better that you create a case.
    BR
    GR

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