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Can't access Business Central - Stuck on Landing Page

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Posted on by AO-27040850-0

I have a business Microsoft 365 account and I have not had issues previously with accessing Business Central - Microsoft Dynamics which I should have access to. I have tried logging in and out of my microsoft account but still when I open Business Central - Dynamics 365 I am stuck on this page. I have attached an image of the landing page I get stuck on. Can anyone help with how I get access?

Thanks

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 27,623 Super User 2026 Season 2 on at

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Hi

You can enter the admin center and look here, in environment page.

Business Central Admin Center - Business Central | Microsoft Learn

If the problem continues, it is better that you create a case.

Managing technical support - Business Central | Microsoft Learn

BR

GR
AO-27040850-0 12 on at

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Hi GR,

We have checked my account access and it is the same as everyone else in the business, no settings have been changed.

Thanks for the help though, appreciate you taking the time to respond.
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Jun Wang 8,222 Moderator on at

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change to another browser to try. It may chrome needs to be updated to a new version.

hope it helps

Jun Wang
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YUN ZHU 103,741 Super User 2026 Season 2 on at

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Hi, hope the following helps.

Dynamics 365 Business Central: View the health status and subscribe to notifications

https://yzhums.com/21717/

Thanks.

ZHU