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Microsoft Dynamics CRM (Archived)

CRM 2016 unknown error

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Posted on by 10

********************* Help is urgently needed ****************

I work in a big retail company here in Saudi Arabia and been given the task of evaluating on premise implementation of MS Dynamics CRM 2016 for the purpose of introducing it as a Development Environment for some of our own in-house process automation and different Line of business modules.

I did setup the environment using virtualization with VMWare 12. The PC I'm using is a high spec pc with 16 GB RAM, i7 @ 4 GHZ, 2TB hdd.

The setup included two VMs

VM1 : Domain Controller running Windows server 2012 R2 with Exchange Server 2013 role

VM2 : Member Server running Windows server 2016 with SQLServer 2016 and CRM 2016 roles.

 

After all is done and when trying to open CRM web site, I get the following message that is totally not understood message.

"

An error has occurred.

Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

 Microsoft.Crm.CrmException: Request not supported: RetrieveMultiple at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal() at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute() at Microsoft.Crm.Application.Caching.CustomResourceLoader.GetCustomResources(IOrganizationContext context, Int32 cacheKey) at Microsoft.Crm.Application.Caching.CustomResourceLoader.LoadCacheData(Int32 key, IOrganizationContext context) at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context) at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCustomString(String name, CultureInfo culture, IOrganizationContext context) at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, IOrganizationContext context) at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name, CultureInfo culture, IOrganizationContext context) at Microsoft.Crm.Web.GlobalBase.BuildErrorHandlerUri(String errorHandlerPage, ErrorInformation errorInformation) at Microsoft.Crm.MainApplication.GenerateDevErrorPage(ErrorInformation errorInformation) at Microsoft.Crm.MainApplication.HandleError(ErrorInformation errorInformation) at Microsoft.Crm.MainApplication.Application_Error(Object sender, EventArgs eventArguments)

"

What went wrong and how can I rectify it? Please help !!!

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I have the same question (0)
  • Suggested answer
    Kishor Kumar Profile Picture
    3,710 on at
    RE: CRM 2016 unknown error

    Hi Ahmad,

    Are you able to browse the organisation from deployment manager?

  • Ahmad Mezher Profile Picture
    10 on at
    RE: CRM 2016 unknown error

    Hi Kishor,

    Currently, this is the only way I'm trying to connect to CRM. Is there any other way to browse?

  • Ahmad Mezher Profile Picture
    10 on at
    RE: CRM 2016 unknown error

    Correction. I apologize. I am trying to browse the organization from IIS not the deployment manager. I did not try so far to browse it from there.

  • Suggested answer
    Kishor Kumar Profile Picture
    3,710 on at
    RE: CRM 2016 unknown error

    Hi Ahmad,

    Why are going browsing from IIS check from deployment manager

  • Suggested answer
    Kumar Viju Profile Picture
    1,026 on at
    RE: CRM 2016 unknown error

    Try With URL:

    http[s]://< hostname[:port]>/OrganizationName

    Ex:

    Defult Port CRM Installtion-->http://tomjack/contoso

    OR

    Instaled on 5555 Port--> http://tomjack:5555/contoso

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