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Does anyone know how to resolve this issue when trying to return a sales order to inventory in the sales order screen?
We are getting bulletproof errors in the screen and when we hit ok thru these errors and change the ordered amount to -1 we get system message 15050 - the quantity ordered cannot be less than the quantity shipped.
When we review the lot/serial numbers in inventory we see the lot/serial number tied to this po return batch order has qty on hand = 1, but qty available = 0.
Thanks
Chuck
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I'm not sure if this is the same issue that we have when trying to return a PO line item. We get the error "Quantity received is greater than the maximum allowed for Inventory Item". This error occures when the Vendor is setup as "Reject Qty and Display Error". We did not allow over receiving.
We changed the Vendors using the Ventor Maintenance Screen 03.270.00
1. Display the Vendor.
2. Click on the Purchasing Info tab
3. Set Receipt Acceptance Action to "Accept Qty and Display Warning".
There is a bug number for this but I don't have it handy.
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