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Good morning all,
We have completed a lot of our setup and tested and posted an invoice to make sure all is correct.
However the GST is coming up as 15% instead of 10%
We have selected DOMESTIC in the drop down box for customer and setup. stupidly we did not do the GST SETUP in Assisted Setup and now because we have posted an invoice we are unable to go into the is area.
Can someone please advise where I can go to make the 10% GST as the default for all customers except oversaeas exports.
Thanks
Terry
Thank you Francisco, a hell of a way around it but got there :)
Ok
You need to go to the customer card and in the invoicing section select the VAT Bus posting group field
In the dropdown list select Select from full list and the next screen will open
Click on the three dots button in red square and select setup
The next screen will open
The calculated tax in sales invoices relies on the VAT Business posting group (with whom I am making business) and the VAT Product posting group (what I am selling) so, in a perfect world, you need to use the crossing red squares
But, besides de customer, you also need to check the item that you are selling
Example
Customer is domestic but item is 15 (last image)
Same customer with item at 10
In sales order, related, statistics you can find
For the posted order, make a credit memo before the VAT PROD Posting Group change
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