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Would someone be able to explain to me what I need to enter into the "User IP Address Service" field please
Thanks
This is not a standard feature in all BC versions.
So the field is probably part of a localization.
What region are you operating in ?
I am i n the UK Inge
And, yes, it is part of the UK's Making Tax Digital government programme
This is a screenshot of the VAT Setup page I see if it helps
It's the bottom right field of the screenshot
Hi LenVeron,
The solution I have found is to go to this URL https://www.ipify.org/ and copy and paste the IPV4 address to the "User IP Address Service" field and it worked for me.
Copy the address without the ‘ .
Hi, I am still having issues, I have tried as above using api.ipify.org
I have also tried the 4 recommended by Microsoft documentation
api.db-ip.com/.../self
www.cloudflare.com/.../trace
https://api.ipify.org
https://jsonip.com
But I am still getting this error - Public IP address lookup failed. Specify a service that will return the public IP address of the current user.
I have the latest version of BC and MTD installed.
Turns out it was Ad Blocker causing the issue, make sure it's disabled!
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