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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Personal option not ac...
Microsoft Dynamics CRM (Archived)

Personal option not accessible

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Posted on by Community Member

Hi,

 

We have a user who has no personal option "allow to send email on behalf".

All other users do see this option under personal options; but for him it's missing.

 

Because of this, server side sync is not working for this user; since our email profile uses impersonation with credentials in the Profile itself.

Any ideas on this one?

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at
    RE: Personal option not accessible

    Hi Marc,

    Refer the links below.

    ashwaniashwin.wordpress.com/.../allow-other-users-to-send-email-on-your-behalf-option-not-visible-in-personal-settings

    community.dynamics.com/.../202247

    Hope this helps.

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