web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Asset Management V2 Power App

(4) ShareShare
ReportReport
Posted on by 25
Hi folks,
 
I would like to ask about the Scan function on the Asset Management Mobile App. I have tried to use the Scan function but it just only allows me to scan the Item ID instead of Serial number of the item. Do we have any setup to switch to scan the Serial number?
 
Thanks
Phuoc Dinh
Scan_Item.jpg
I have the same question (0)
  • Suggested answer
    Peter Kulikov (N.progression) Profile Picture
    583 Moderator on at
    Hi!
    According to the official documentation on learn.microsoft.com there are only two possible options: Asset ID or Location
    "If your organization uses bar codes or QR codes to uniquely identify each asset, you can use the Scan button to identify the asset that you want to submit a maintenance request for. The bar code or QR must contain the ID of the asset or functional location. When you scan the bar code or QR code on a tag, the system automatically searches for matching assets or functional locations, and then shows a list of results. Select an asset or functional location to continue."

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 254

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 188 Super User 2026 Season 1

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 131 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans