Microsoft Dynamics CRM (Archived)

Crm 365 + CTRL+SHIFT+Q closing the browser.

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Posted on by EmployeeOcta

Hello All Experts,

Can anyone let me know hwy this is happening,

i am using the above combination for diagnosing the page load behavior in CRM.

it was working fine but suddenly it's not working now.

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Michel van den Brink 4,697 on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

Hello,

This would be a keyboard shortcut that is enabled/disable in your browser, not in Dynamics 365.

From what I can tell, this particular keyboard shortcut only exists in Google Chrome.

Are you using Google Chrome when you press this keyboard shortcut?

In any other browser on a Windows machine, you can use the keyboard shortcut Alt + F4 or Ctrl + Shift + W to close the browser and all tabs.

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Alex Fun Wei Jie 33,626 on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

Hi,

Assuming you are using google chrome,perhaps you change the shortcut key?

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gdas 50,091 Moderator on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

Hi ,

May be you your computer selected different languages keyboard. And also as Michrel mentioned earlier please check shortcut are enable for your browser.

Hope this helps.

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EmployeeOcta 6 on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

How to check shortcut then for browser.

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Michel van den Brink 4,697 on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

Hello,

For Google Chrome these are the keyboard shortcuts:
https://support.google.com/chrome/answer/157179?hl=en

Closing the browser with Ctrl + Shift + Q works in Google Chrome
Alternatively you can also use the keyboard shortcuts from the other browsers: Alt + F4 or Ctrl + Shift + W

For Firefox:
https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

Closing the browser in Firefox is Alt + F4 or Ctrl + Shift + W

For Internet Explorer:
https://support.microsoft.com/en-us/help/15357/windows-internet-explorer-11-keyboard-shortcuts

Closing the browser in Internet Explorer is Alt + F4

For Edge:
https://support.microsoft.com/en-us/help/13805/windows-keyboard-shortcuts-in-apps#edge

Closing the browser in Edge is Alt + F4

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Alex Fun Wei Jie 33,626 on at

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RE: Crm 365 + CTRL+SHIFT+Q closing the browser.

Hi,

you can use below extension to check.

chrome.google.com/.../logpjaacgmcbpdkdchjiaagddngobkck

or

if you prefer not with extension

www.howtogeek.com/.../

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