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Hello,
We cannot see any lines for Allocate charges
All items are received and invoiced, however lines are not displayed for selection.
Please have a look at this and give me some advices on how to correct this.
Thanks all!
Hi,
From which screen are you opening this form? Is this adjustment button from Vendor Invoice Journal? Can you check on the lines tab and make sure line transaction exists and this is not some data issue?
Are you trying to allocate charges to purchase order lines ? What the set up in procurement and sourcing > Setup > Procurement and sourcing parameters > Safety level of invoiced orders ?
You have to allocate charges before you post a packing slip or before doing invoice. Once the order lines are invoiced you wont be able to line on the allocation charges form.
Yes, correct. We are doing on Vendor Invoice > Charges > Adjustment.
We did product receipt done and invoicing done.
And we didn't see this kind of error until now. But yesterday we met the problem.
1. Multi POs combined into a single invoice
2. Some of items has already been delivered
I did tests with other POs but cannot see any error. That's why this looks so strange.
Thanks!
Not always, but sometimes we are charged from a different supplier a couple of days later such as local transportation and duty. This is generally adjusted using Invoice Journal > Charges > Adjustment.
We didn't have this error before. Thus it looks so strange.
Hi Hyunjin,
The correct way is to apply landed cost charges on PO first before you post product receipts or post invoice.
If invoice is already posted then do following"
Go to Invoice 》 click on Charges then select the adjustment and add your desired charges there.
I go to Invoice > Charges > Adjustment but cannot see any line for allocation.
All items are received and invoiced. As you mention, it would be better to allocate charge before receipt or invoicing.
But sometimes, suppliers charge the miscell. land costs a bit late. Thus we do follow this procedure.
Now, we cannot see lines and allocate charges to items.....
I have no idea what causes the problem. Why can we see lines?
If this is specific to this PO, I would suggest getting help from developer and check why is it not coming. I tested in my standard environment and it works as expected. Check if you have any customizations. Also, try changing the allocation method and see if you get the lines.
Hello Hyunjin,
This is not standard behavior, lines should appear when you click on adjustment screen.
Can you please share the screen print from Invoice 》 Charges 》 Adjustment.
Do you have any customization on charges allocation?
Thanks for the help!
I could make adjustment through the menu, Inventory management > Periodic tasks > Closing and adjustment > Adjustment > Transaction.
It worked. I could see the transaction list (purchasing) and could input the adjustment.
Of course, when I checked the voucher, account is different with what we want. Thus, I think we should create another voucher to offset that account manually.
Is there anyone who knows about the purpose of Inventory management > Periodic tasks > Closing and adjustment > Adjustment > Transaction exactly?
Inventory closing and adjustment is used to update the cost apart from a few other things.
check docs.microsoft.com/.../inventory-close
www.sherweb.com/.../
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