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Microsoft Dynamics 365 | Integration, Dataverse...
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Looking for something that would alert me when an activity is coming due

Posted on by 2,645

Hello,

Does D365 have something that will allow some type of alert to when an activity like appointment, or phone call, etc...is about to be due?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Looking for something that would alert me when an activity is coming due

    Hi USA80, 

    Maybe you can create a Power Automate flow to trigger a notification for each Activity that is due.

    Please check the following template as example:

    Send a push notification when a Dynamics 365 task owned by me is updated | Microsoft Power Automate

    Get a daily email with all Dynamics 365 activities that are due today | Microsoft Power Automate

    Or you can try to use Alerts4Dynamics ,which lets you notify your target audience right within the CRM. You can define alerts for an individual record or set of records based on rules which can be displayed as notifications or pop-ups.

    https://www.inogic.com/blog/2019/11/managing-dynamics-365-crm-alerts-and-notifications-theres-a-smart-way-to-do-it-now/ 

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,300 Most Valuable Professional on at
    RE: Looking for something that would alert me when an activity is coming due

    community.dynamics.com/.../how-to-configure-change-based-alert-email-notification-for-record-creation-deletion-in-d365-f-o-part-1

    Check the above blog

  • USA80 Profile Picture
    USA80 2,645 on at
    RE: Looking for something that would alert me when an activity is coming due

    where is this located?

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,300 Most Valuable Professional on at
    RE: Looking for something that would alert me when an activity is coming due

    Hi,

    Yes, this is possible by dynamics standard feature.

    use changed base alert and due date alert.

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