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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / "Outlook detected...
Microsoft Dynamics CRM (Archived)

"Outlook detected a COM add-in problem"

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Posted on by Community Member

Hi Team,

We are facing below problem- "Outlook detected a COM add-in problem"

Outlook-COM-Add_2D00_in.png

When i try to enable i get this message and outlook closes.

Add_2D00_in-enable.png

Appreciate your help and support to have a resolution to this situation.

Many Thanks,

Sam

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hello Team,...can anyone help me on this issue plz.

    Many Thanks,

    Sam

  • Suggested answer
    Jagannath Profile Picture
    Jagannath 545 on at

    Hi Samrendra,

    Have you install any add-in for outlook ??

    In Outlook,Go to File->Option-> Add-in.

    Remove your custom Add-in.

    Thanks,

    Jagannath

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Open Outlook, try to go to File, Options, Addins. Click Go at the bottom of the dialog and untick the ones you don't need.

    Screenshots of the dialogs are here if you need them: www.slipstick.com/.../outlook-add-ins

    Hope it helps.

    Best Regards,

    Judy

    If the post is helpful in that it provides the solution, please mark as Verified to help other members. Thanks.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Jagan,...we did repair install for outlook plug-ins and it's resolved. Thanks for looking into this and response.

    Many Thanks,

    Sam

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Judy,...we did repair install for outlook plug-ins, restarted outlook,enabled Dynamics add-in and it resolved. Thanks for looking into this and your response.

    Many Thanks,

    Sam

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